1 Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information You Provide

• Contact Details: When you contact us, sign up for services, or submit inquiries, we collect your name, email address, phone number, and other relevant information.
• Payment Information: For purchases, we collect necessary payment details to complete transactions securely.
• Communication Data: Records of your correspondence with us, including support requests and feedback.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages viewed, time spent on site, navigation paths, and interaction patterns.
• Cookies & Tracking: We use cookies and similar technologies to enhance your experience and analyze performance.

2 How We Use Your Information

We use collected information for the following purposes:

• Provide, maintain, and improve our services and user experience
• Respond to inquiries and provide customer support
• Send updates, newsletters, and promotional content (with your consent)
• Analyze user behavior to enhance our website and offerings
• Ensure compliance with legal and regulatory requirements
• Detect and prevent fraud, security breaches, and other malicious activities

3 Sharing Your Information

We respect your privacy and only share your data in limited circumstances:

• Service Providers: We work with trusted third-party vendors who help deliver our services (e.g., hosting providers, payment processors, email services). These partners are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, court order, or in response to valid legal requests from authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. You will be notified of any such change.
• With Your Consent: We may share information with third parties when you have given us explicit permission to do so.

4 Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and improve website performance. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality and security. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site, allowing us to improve performance and content.
• Functional Cookies: Remember your preferences and settings to enhance your experience.
• Marketing Cookies: Track your online activity to deliver relevant advertisements based on your interests.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect your ability to use certain features of our website.

5 Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Strict access controls and authentication measures for our systems
• Employee training on data protection and privacy best practices
• Secure backup and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6 Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to our processing of your data for direct marketing purposes
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at info@aiforyouthafrica.com. We will respond to your request within 30 days.

7 Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites.

When you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8 Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our website
• Provide you with an opportunity to review the changes before they take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

9 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

By using our services, you acknowledge that you have read and understood this Privacy Policy.
Thank you for trusting AI For Youth Africa with your data.